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Case Study

West Coast Carrier Eliminates Paper Files and Goes Fully Digital

California carrier ditches filing cabinets for cloud-based driver files

Industry
West Coast Regional
Fleet Size
175 trucks
Location
Oakland, CA

Results at a Glance

100%
Digital file conversion
8
Filing cabinets eliminated
45min
Average audit prep time
Anywhere
File access location

The Challenge

This carrier maintained 8 filing cabinets full of driver paperwork in their office. Finding documents during audits was time-consuming, files were occasionally lost, and there was no backup if documents were damaged. Remote access was impossible.

The Solution

The company migrated all driver files to net360's digital platform over 6 weeks. Now all verifications, certifications, and documents are searchable and accessible from anywhere. Automated backups ensure nothing is ever lost.

Implementation Timeline

Weeks 1-2

Scan and upload active driver files

Weeks 3-4

Migrate inactive files for retention

Weeks 5-6

Train staff and remove filing cabinets

"

We reclaimed 200 square feet of office space and can now access any driver file in seconds from our phones. Should have done this years ago.

Patricia H.
HR Manager

Key Takeaways

  • Paper files are risky, space-consuming, and inflexible
  • Digital systems provide better accessibility and security
  • Cloud storage enables remote work and disaster recovery

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